Frequently Asked Questions

Everything you need to know about Win Life Competitions

How do I know the clothing items are authentic?

We pride ourselves on quality and authenticity. Every item in our fashion collections is sourced directly from verified premium brands and undergoes a rigorous quality control check before being shipped to you.

What are your shipping times and costs?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 days. Shipping costs are calculated at checkout based on your location.

Can I return an item if it doesn't fit?

Yes, we offer a 30-day return policy on all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label and initiate your refund or exchange.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How should I care for my Win Life apparel?

To maintain the longevity of your garments, we recommend washing them inside out in cold water and hanging them to dry. Specific care instructions can be found on the inner label of each product.

Do you offer international shipping?

Absolutely. We ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.